Annabelle Margolis
Thanks to Neil, what was a nightmare has turned into a very happy story.
A bit about me… I had 12-year old veneers which I switched out with another dentist in 2022. Everything was going great until they glued the final ones on — which were nothing like what we’d planned. They were bulky, unnaturally white, at strange angles and, worst of all, terrible quality. After just 2 months, one had cracked and the others were taking on staining that good porcelain shouldn’t.
I suffered through them for just over a year, but realised just before my baby girl was born that I was hiding my smile - both in photos and everyday life. So I hatched a plan to get them redone. I couldn’t bear looking at them anymore and feeling as bad as I did.
After extensive Googling, I came across HRS and landed on Neil’s page. His qualifications and experience just seemed to strike a chord with me. So I went in for my initial appointment and the rest, as they say, is history.
Neil worked with me to create a smile I was happy with. First of all, there’s no doubt that he is an artist when it comes to cosmetic dentistry: I now know what all the reviews are about. His vision for a great smile that suits my face shape couldn’t have been more on-point, and I am so overjoyed with the results. It sounds silly that teeth can have such an impact on you - but with a great smile, I am confident showing my teeth, laughing and even talking to people without worrying. Plus, whenever I see photos now, I think ‘wow, these are incredible’ rather than 'oh my god, what have I done'.
Secondly, Neil managed to put into words what was wrong with my new set of veneers done by the previous dentist. This was reassuring in that I wasn’t going crazy and picking faults! He also recommend some equilibration treatment before the veneers to improve my bite which we did - and I now no longer get headaches from grinding my teeth all night long.
Finally, I had real trust issues after my previous treatment, and a lot of anxiety around getting them redone, and Neil was so patient with my many questions. He really took the time to explain things and go through them in detail as if it was no problem for him. This is what you call 5* care.
Thank you so much, HRS and Neil! You’ve been amazing. Couldn’t recommend more to anyone thinking about veneers. Run, don’t walk!