Katy Stratford
4 weeks ago
My 11 year old daughter is very anxious about going to the dentist. Rebecca and Aga were incredibly kind to Katy, put her immediately at ease and made sure she understood that she was in control, in terms of her treatment. They explained the treatment to her and in simple terms, the impact of having/not having the treatment. My daughter was able to watch programmes, during her treatment, which she had chosen, which helped to distract her and Rebecca and Aga were both so lovely chatting to her about school/home/hobbies etc to build a relationship/trust. Her anxiety levels have reduced, as a result of seeing Rebecca and Aga, and we left our appointments, having had a positive experience each time.
Katy Stratford
4 weeks ago
My 11 year old daughter is very anxious about going to the dentist. Rebecca and Aga were incredibly kind to Katy, put her immediately at ease and made sure she understood that she was in control, in terms of her treatment. They explained the treatment to her and in simple terms, the impact of having/not having the treatment. My daughter was able to watch programmes, during her treatment, which she had chosen, which helped to distract her and Rebecca and Aga were both so lovely chatting to her about school/home/hobbies etc to build a relationship/trust. Her anxiety levels have reduced, as a result of seeing Rebecca and Aga, and we left our appointments, having had a positive experience each time.
Katy Stratford
4 weeks ago
My 11 year old daughter is very anxious about going to the dentist. Rebecca and Aga were incredibly kind to Katy, put her immediately at ease and made sure she understood that she was in control, in terms of her treatment. They explained the treatment to her and in simple terms, the impact of having/not having the treatment. My daughter was able to watch programmes, during her treatment, which she had chosen, which helped to distract her and Rebecca and Aga were both so lovely chatting to her about school/home/hobbies etc to build a relationship/trust. Her anxiety levels have reduced, as a result of seeing Rebecca and Aga, and we left our appointments, having had a positive experience each time.
E M
1 month ago
I have recently started treatment here with braces and not only have been very impressed with the quality of the care I received, the staff really went the extra mile to work with me as a client. Bethan, Rebecca and the rest of the team really understood my personal case and spent time with me to find solutions. I've been really happy with the results so far!
Zac Pywell
1 month ago
This was my first experience of having any major treatment done, namely, having root canal treatment, requiring four hours of work over two sessions and I couldn't be happier with the whole process along with the final results. The whole team was extreamly friendly, helpful and highly competent and the user experience was the best I've experienced; From Darren first greeting me before I had even entered the building, or answering and finding out any queries I had between or after sessions, to Lyndon and Agnieszka carrying out the treatment, I was never in any doubt as to what to expect from each treatment session or the payment process. Lyndon was meticulous with his work. I was never in any pain and I was comfortable throughout. He knew exactly what he was doing and his experience and knowledge all shone through and I learnt a lot during the process. I've never had a dentist who explains the treatment like he did and it put me completely at ease and made the treatment even more incredible. It's a happy-sad moment completing treatment as although it means everything has gone successfully, as planned, it also means that you don't have any more treatments to meet the team again. However, it's a relief to know that if I needed any treatment, however difficult, in the future, I have no doubt as to where I'd go! Thank you Darren, Helen, Agnieszka and Lyndon. All the best, Zac
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