danny gregory
I first visited GSDL a few weeks ago for a consultation. This is where I met Dr Romina, who, with the other staff helped me feel incredibly welcomed and comfortable.
First impressions of the place: clean, stylish and definitely a far cry from the usual cramped, often uncomfortable nhs waiting rooms, the receptionist (Steph, i think) is a proper diamond as well, really helpful and pleasant to talk to. (Its the above and beyond of this place that's made my current dental journey far more enjoyable than I imagined).
The consultation was actually a laugh, Dr Romina came up with a battle plan after a few x rays and a bit of poking around and just constantly reassured any worries I looked like I may have had and happily answered my questions.
I went on to have a CT scan a week later. This is where I first met Dr Nilesh. His appearance was immaculate like the practise and he was genuine and professional. I preempted the condition of my wisdom tooth and told them I believed this was an area of concern. The scan was highly informative to me as they showed me there and then how my teeth looked in x ray form but as a 3d view. (I love stuff like that so it was extra awesome getting shown this). They confirmed that my tooth did need extraction. This was booked in for the following week. (No waiting time is perfect for my busy schedule)
I visited the Hygienist for a 30 min session, I think with Amanda. Regardless, this person was so smiley and happy, her passion for oral hygiene was immediately contagious. She really went to town on my teeth and anyone that knows this process can know it's a little uncomfortable, and yet she made it breeze by. She gave me some really helpful advice that has already changed how I clean my teeth (I spent that night doing that tongue over teeth thing as they felt really polished and clean). I wouldn't say I'm looking forward to the process, but I am looking forward to the next visit.
So today (pre writing this review) I had my upper right wisdom tooth extracted. I had some real anxiety thinking about it over the previous week. I wasn't made to do this and I wasn't suffering the tooth pain you'd normally associate with the need to have one removed, but I just remained positive and even turned up a little earlier. Met by Steph(receptionist/admin) she greeted me with a smile, I sat down and waited a few minutes before Dr Nilesh came to get me. All i can say is that he was a truly great dude! He was so reassuring and professional, yet treated me like a friend that he actually really wanted to help. The whole process of removing my tooth seemed effortless for them, I stayed calm and steady and I can honestly say I actually felt no pain at all. When he removed the tooth, I was surprised as I didn't feel it go. You get that pulling sensation obviously but even then because it doesn't hurt it's totally tolerable and barely that uncomfortable. I didn't even feel any needle entry points bar one which felt like a tiny scratch. (He did say that would be the case
He loaded me up with post op care info and a "goody bag" containing numerous medical bits and info sheets.
They ordered me a cab and along I went.
They rang me to make sure I got home ok. (Those details again because would they NHS have done that??)
This brilliant level shown so far has brought me here to review them to say thank you for being truly amazing and keep doing what you do!
I highly recommend this practise for anyones dental needs.
Now I rest haha!