Harsheed J. Chavda
1 month ago
Came to see Dr Sandeep Mohal and was astonished. Friendly staff, great service and really put back the smile on my face!! 10/10
Patricia Aidoo-sarkodie
1 month ago
I went for a routine check with my daughter and we had a fantastic time with Dr Sandeep. He was excellent as usual. Always checking the general wellbeing of his patients. We just walked straight to the treatment room the moment we got there. There was no waiting time.
Mike
2 months ago
I've been a patient for over ten years. The main reason I like Confidental is they will always see me ASAP if I have bad toothache. They are very professional and make sure they reserve sufficient time for treatment. i.e. no rushing to get the job done. A consequence of that is they are not the very cheapest but they are not extortionate either. I would say they charge just the right amount to ensure they can provide a service of the highest standard. They are all very good dentists there trained at King's College London. I would say S is slightly more personable and D very professional and competent. V is in between. They also have a female dentist B who IMO is excellent at putting patients at their ease. Frankly though, they are all very good, well trained and know what they are doing. Oh and lets not forget the receptionists. Since quite a few people including myself, are quite scared of dentists, its the receptionists who you have first contact with and they are very important at putting you at ease. If you have a really bad toothache, they understand and will do everything they can to get you seen ASAP. A real credit to the practice. All in all highly recommended.
Magdalena Coseru
2 months ago
A brilliant service very prompt and friendly staff
Karen Guler
2 months ago
Myself and my son have attended this practice for many years and have to say how happy we have been. Sandeep and his team always make us feel welcome and are very good at what they do. In particular I wanted to mention how amazing Lucy our hygenist is. So friendly and professional and really knows her stuff. We wouldn't use anyone else !
Wendy Paternoster
3 months ago
Having not attended a dentist for a while due to covid issues I am delighted that I went to confidential, all the staff are so lovely. Was treated so well and everything explained to me, a great dental practice very caring and nothing is too much trouble for them. Would recommend them 100%
Hannah Seaver
3 months ago
Recently went through Invisalign treatment. Bali was amazing answered all my questions and talked me through the whole process. Really pleased with the results.
solaris solaris
3 months ago
very happy with interproximal reduction. i reccommand this practice.
julie flack
4 months ago
Always a pleasure to visit Confidental. The staff, dental & reception are always welcoming. Thank you
alan fitzpatrick
4 months ago
rang up for appt to fix an issues with a tooth. Go same day slot. Arrived and all sorted. Grand job as they say up north
Alan Haggar
4 months ago
As ever top drawer, hence the reason I've been coming here over 20 years
Rob Sheriff
4 months ago
Greeted and very professionally and completed a medical questionnaire. Deepak welcomed and carried a very comprehensive X-ray and photo overview of the current state of my teeth and gums and oral health. Suggested a plan of action and what should be prioritised. Booked my first 2 appointments, very happy with my first visit
Theresa Sargeant
5 months ago
I'm new to this dental practice and i wanted to say just how amazing they all are. Welcoming, nothing too much trouble, easy to talk to, totally professional and empathetic. Throughout a long appointment yesterday with Bali, and her assistant Katie, they put me at total ease even though i'm a nervous patient.
Ian Poulter
5 months ago
Very good as always, seen on time
Limara Thorne
5 months ago
The team at Confidental and amazing. I always feel well looked after and am so happy to have such a great dentist.
Pamela Johnson
5 months ago
Such nice and caring people, had none of the fear I usually have, they go at your own pace,and explain everything. Very happy
Linzi Alsford
5 months ago
Considerate, kind and gentle approach by all staff members. Always making the patient feel comfortable and completely in the picture of what has happened and what the options are
Janette Morris
6 months ago
I went to Confidental by mistake and they were very kind and helpful and pointed me in the right direction to the dentist that I had my appointment with. About one hour later I returned to Confidental because the other dentist that I won’t mention made me feel humiliated and very upset so I went back to Confidental and they were so very kind and helpful. They made appointment with Vishal and from the very first meeting he was understanding kind and very caring. His work is exceptional and to the smallest detail it has to be perfect. He went up and above what I was expecting. I have been to many dentist over the years and Vishal has to be up there at the very top. 🔝 I would highly recommend this practice to anyone without hesitation. Janette Morris
David Morley
6 months ago
all excellnt...no pain
Bruce McKenzie-Boyle
6 months ago
Excellent. Quick and efficient response to an emergency.
Soni Rai
6 months ago
I really loved the service and the staffs. Very polite and caring.Looking forward to visit them again.
Anton Macarthur
7 months ago
Perfect experience. Warm, welcoming and highly professional.
Ellen Colville
7 months ago
As a very nervous patient I attended with an emergency appointment.From the moment I walked in the reception staff were so friendly. I was completely at ease with Sandeep he certainly restored my faith in Dentists. I have even booked my next appointment!
Chrissy Brooks
7 months ago
I have been seeing my hygienist Lucy for around 20 years . Her exceptionally thorough work and advice has meant that I have needed VERY little dental work over the years. I wouldn’t dream of going anywhere else!
pards singh
7 months ago
I can truly say my experience of visiting Confidental practice was a great experience. My dental surgeon Vishal really took care of me, was very informative, professional and friendly. Vishal explained each step of my procedure step by step which helped my nerves alot. I am so happy with the end results of my teeth & can now smile in confidence once again all thanks to Vishal professionalism & great team.
Will Bidlake
7 months ago
I’m very happy with my service here!! They got me in at such short notice and they did what they GP couldn’t do, they resolved my issues gave me the correct medication and I’m back on the mend!! I’m so glad Deepak and his team could help me! I was in about of pain this week with my infected gums and they managed to find the solution and sort it all out!!
Alessia Matthews
7 months ago
I can’t recommend confidental enough! Nothing is too much trouble. They looked after my grandparents for many years. In the past they have taken my partner in as an emergency on a Sunday when his tooth broke. Most recently my partner has been in pain with a mouth infection with no help from his gp. The practice offered to see him free of charge and gave the correct advice and medication he needs. Going to the dentist is something I dread, the receptionists are aware of this and always go out their way to keep me calm. All the staff really do go above and beyond
Farhana Koher
7 months ago
I have been there from the beginning, and have never switched to anyone else. Service is top class esp Dr Sandeep and Lucy Baxter. I would highly recommend anyone looking for a professional, clean and top service dentist.
Zoe Trentini
7 months ago
A big thank you to Vishal for making my Daughter feel at ease yesterday, she is usually very nervous. She had all her questions answered and can't wait to come back and start her orthodontic journey with the practice. Reception staff are always extremely friendly and helpful too 🙂
Sharon Preston
8 months ago
I have been a patient at Confidental for many years now and would highly recommend them. I have always received a warm welcome from the Reception Team upon arrival and also when I leave. My Dentist is Sandeep Mohal and he is amazing! Always puts me at ease, explains exactly what he is going to do and is extremely thorough. I never feel stressed or anxious when attending my appointments. My Hygienist is Lucy Baxter and she is exceptional. Such a lovely kind and caring lady and always makes me feel relaxed during every visit. Lucy is a true dedicated professional and her advice is invaluable. I would have no hesitation at all in recommending Confidental, they are the best!
Helen Callanan
8 months ago
Welcoming, kind & caring staff. Always hated going to see the hygienist due to previous experience but at Confidential Smiles they are amazing!!!
Angela
8 months ago
I have had a fear of dentists for as long as I can remember, more so after my last dental experience 4 years ago. A friend recommended Confidental and suggested I went to see Bali. Even though my friend was there I was extremely nervous. Bali couldn't have been nicer and more importantly understood my fear of dentists. Both Bali and her equally lovely assistant were very calm and helped me to feel more at ease. Fast forward 2 weeks I now have a dental plan. I have had treatment plus some extractions! In spite of having had some oral sedation I have never experienced such a positive experience at a dentist -ever! I may even feel anxious on future visits but I know that I am in good hands and it will be fine! Thank you Bali and also to the lovely girls on reception.
Clare Budge
8 months ago
I had a hygienist appointment recently with Lucy. She's a very friendly and caring person. Excellent treatment and advice. Thoroughly recommend Confidental
John Phillis
9 months ago
This was for a hygienist visit and Melissa was EXCELLENT. I have never before had a visit to a hygienist where I experienced absolutely no pain at all. Put together a slight improvement to my care of my teeth, the higher frequency of the ultrasound but all topped off by Melissa's skill. THANK YOU
Amy Bushnell
9 months ago
I have been visiting Lucy for regular hygiene appointments for many years, I’m a nervous patient but Lucy always goes above and beyond to make the experience a relaxing one. I always feel at ease with her and her work is exceptional. I would highly recommend a visit with her.
Jenny Newcombe
10 months ago
I went to Confidential Dental due to my current dental practice not being able to extract one of my teeth, although they tried twice! I had been referred to a specialist who also couldn't help me and then referred me to have the tooth surgically removed, but I was expected to wait up to a year, which I could no longer cope with due to the pain. So I called confidential, explained the situation to see if they could help. Today I saw Sandeep, I thought I would have to wait to have the tooth removed but to my surprise my long awaited extraction took place today, I am a nervous client and I was made to feel safe, at ease and was very well taken care of. I cannot thank you all enough for helping me today. my tooth was badly cracked and infected, held together by a filling. I was worried that it would shatter on removal but Sandeep was very gentle and did not rush the process and got it out with out it shattering. I had no excess bleeding, in fact hardly any bleeding at all and very little pain after the aesthetic wore off. I felt so confident with this practice that I am going to change my dentist to this one. I cannot recommend this practice enough. Thank you all and I will be in touch soon to become a new client once my extraction has heeled.
David Duricky
10 months ago
As a nervous patient I kept constantly changing dentists as I never felt relaxed with them either from the approach of dentists treating me or because of receptionists. After experiencing excruciating pain I have booked emergency appointment with lovely receptionist over the phone and was treated by Dr Deepak Mohal who helped me not only from pain, but also saved the tooth that my previous dentist said it can't be saved. Dr. Deepak kept me relaxed and made sure I'm okay along the whole procedure. All I regret is that I did not found this practice sooner. Thank you!
Dennis Reilly
10 months ago
First time visiting in three years, but all my fears were put to rest as from entering reception very friendly and relaxing and all staff were amazing 👏 😀 😊
Emily Devine
10 months ago
I have been a part of Confidental since I was around 8 years old, I am now 25 and travel back over an hour every 6 months for my check up with Vishal and hygiene appointment with Lucy. I have had such an amazing experience at this dentist that I refuse to go to another practise more local to my new home. They are all very knowledgeable, welcoming and informative. I am part of their monthly payment plan which makes private dentist appointments more affordable. I can’t fault Confidental at all and would highly recommend attending this practise for any dental needs!
Gerard Ceruti
10 months ago
Friendly, professional, efficient, explanation was complete of what needed to be done and the process.
Sheraton
10 months ago
Attentive and patient hygienist who cares about your dental health.
Jose Raubenheimer
10 months ago
Always a pleasure.
Vicci Maskell
11 months ago
I booked a same day emergency appointment which was a huge deal for me as I’m the most nervous patient and have avoided dentists for the last few years. After a meltdown in the waiting room the kindest nurse (Katy) and amazing reception team looked after me like nothing was too much. Dr Bali Dhaliwal and her nurse Katy were the most gentle, patient, friendly and helpful duo who took amazing care of me and put me at ease, treated me there and then and I felt no pressure and was not rushed despite my needing to do everything in small steps. I left feeling so much more calm and positive about coming back to see them. I can’t thank them both enough and can’t recommend the team any more highly! Thank you 😊
Manuel Di Toma
11 months ago
I love this clinic, thank you Bali for the great service
Paul Amphlett
11 months ago
Katrina is always so friendly and puts me at my ease. Thoroughly recommend her. Thank you
Gary Purser
11 months ago
Thank you Vishal for being the best dentist I have ever been to. Asked for an Emergency appointment and was called in within the hour. The reception team are always friendly and very reassuring. The worst thing is I am terrified to go because I have a dread of dentists but they overcome that fear time after time.
Lorraine Brand
11 months ago
First impressions were very welcoming. Dentist very friendly, and gentle. Explained in full detail what treatment was recommended . Felt very relaxed.
luke boswell
11 months ago
I am absolutely terrified of the dentist. My crown had fallen out. I found Confidental on Google they had lots of good reviews. My dentist was Dr Bali and her dental nurse Katy. From the moment I sat in the chair they did everything possible to put me at ease. Bali talked through all my options and gave me a treatment plan. I am absolutely thrilled with my new tooth and the treatment given by Confidental and would absolutely recommend this practice.
Michael Finch
11 months ago
Lovely team who are all very professional and care about their patients
Jayne Jardine
11 months ago
Sandeep carried out my Dental Surgery and at all times was very aware of how anxious I was. Sandeep put me at ease at all times and checked how I was regularly through out what was expected to be a 3 hour procedure. The treatment has gone well with no pain at all and I am healing well, a follow up appointment 5 days later shows all is going well. I cannot thank Sandeep and his team enough for looking after me. The staff on Reception are a credit to the practice.