Brooke Abbott
Very friendly with clear explanations
Victoria Ursulean
My son had his braces here and now I'm back with my daughter. Staff are very patient, kind and professional. My son was actually receiving orthodontic care from someone else and then we moved area so came to West St. The previous orthodontist would always leave wires too long causing my son pain and the wires would break. We didn't get any of that from West St, it was such a relief and was a much nicer experience.
Hazel Warne
The staff are great, very helpful and informative and the Orthodontists have been very good with both my boys having treatment here.
Helen Jenkins
Fantastic experience with this practice. Great communication, staff always helpful. My daughter's teeth look amazing, thank you!
jacob
My daughter came scare, with an over bite
The team here, reassure her
That was fixed with great easy and professionalism
Now we are on a new journey with braces
Even though it’s the unknown and we have not done this before, I feel very confident and trust each stage because of West Street Orthodontics practice I have full faith that they are gonna make My Daughter💕💕 smile just how it should be by the time she has prom
Penny Lloyd
Thorough review and helpful explanation of the process
Lívinha and Lorenzo’s Rosado
The treatment is very good, Staff are very nice and helpful.
Natasha Rebelo
The team at West Street Orthodontic Practice has been extremely helpful throughout every step of my son’s braces treatment. From the initial consultation to fitting the braces and each follow-up visit, they explained everything clearly and made sure we always knew what to expect. The process has been well organised and any questions we had were answered right away. We really appreciate how supportive and efficient the team has been from start to finish.
Boris Stavenko
Came in for a 3D scan and had a great experience. Everyone was very polite and welcoming, and the whole process was quick and easy. Parking is just around the corner, which made it even more convenient. Highly recommended!
Kevin Davis
This was our 13 year old sons first visit to the West Street Practice and we were made to feel welcome and very valued as a customer putting our sons mind at ease. We first went to them in 2023 and found we had the same experience with our eldest son and he has now finished his course of treatment with fantastic results.We would highly recommend them.
Jo Seager
I was referred to West Street for orthodontic treatment. From day one, I liked the feel of the practice. All the staff are so helpful, appointments are readily available at convenient times. I went into the treatment reluctantly, but I am delighted with the result.
Moreover and very unexpectedly, as a lifetime totally terrified patient visiting dental practices, the treatment has left me very comfortable with visits and I am no longer nervous which is a huge bonus on top of beautifully straight teeth!
micaela southwell
Great Orthodontists. Clear treatment plan and kept us informed through the process
Emilie Heaney
West Street Orthodontist have been brilliant for my daughter. She was fast tracked as an emergency case for braces because of an awkward tooth. The orthodontist said that he may need to remove teeth but would see if he could fix it with braces alone and 18 months later she has a perfectly aligned set of teeth - no extraction needed! It was such a relief and so much faster than we thought. The care she received throughout the 18 months was fantastic and we couldn’t be happier. I would recommend West Street Orthodontists to anyone!
Alison Livingstone
3 of my boys have had treatment at West Street Orthodontist, and very happy with all their teeth! The staff are very nice to deal with. Thankyou
Zoe Greenwood
Always great service, friendly and helpful. Even in a emergency we are able to get seen quickly and efficiently.
Anna Taylor
Great orthodontist! Very efficient and helpful!
Duane&Denise
Always very helpful and kind
Jason Barnes
Always helpful and friendly.
James Underdown
Great service!
Lisa Sykes
Lovely staff, always helpful and friendly
Megan Tickner
Friendly staff :) Thank you for helping my daughter.
Sarah Wilson
Great service, efficient and helpful
Marta Goral
Fantastic place. We moved from different ortodontist and get amazing service in West Street Ortodontist! Highly recommended!
Laura
Excellent customer service. My son is currently having treatment here. Always friendly and welcoming. Very clean and extremely professional.
Kate Shanks
Both my girls have been patients here for the last few years. Once you are in, its great. Timely appointments and quick fits for repairs! Thank you!
Alastair Shanks
Very friendly and helpful. Looked after our daughter's teeth well. 😬
Laura H
Friendly staff as always, staff talked through the braces process and next steps clearly. Always feel welcome when we visit.
Charlie Tristram
Love this place, my teeth have all lined up rather nicely. Face your fears guys, the orthodontist is not the so called awful-dentist. Not at West Street.
Ricky Sharma
My son Harry had a superb experience here from start to finish. Giulio and team were always friendly, supportive, thoughtful and punctual. When we needed help, the team were rapidly responsive. We strongly recommend this highly professional practice to others who need orthodontic care.
Laura Merryweather
Dr Theo was amazing, he and his team always treated my daughter with care and respect for her specific needs.
The treatment went really well, completed in under a year!
The reception team were always kind and very helpful, rescheduling visits as needed.
I highly recommend West Street Orthodontics.
Elizabeth Ewen
Very efficient friendly staff. Orthodontist explained everything very well and the necessary treatment and next steps.
Donna Mills
Have just started on my 13 year old son's journey of wearing braces to correct an overbite. The Orthodontist has been great at explaining what is required to correct this and fully engages my son in the conversation. Very efficient and friendly service. Would definitely recommend.
Jon Worsley
Another great visit with my son, the staff are always helpful and friendly, and importantly make my son feel at ease.
Izzy Lee
Staff are always so lovely and helpful. Always clean. Ladies at reception are my personal favourites. Always kind and reassuring.
Wendy Sudbury
Fantastic orthodontist. Very clean, professional and friendly.
Edward Cartledge
Very quick and friendly.
S J
Friendly practice where emergency appointments are always available and the staff always try to accommodate what works best for you. Highly recommend
May Jordaan
I received my entire 2 year course of treatment and was very satisfied. My orthodontists were so lovely and down to have a good chat as well. Would definitely recommend
May Jordaan
I received my entire 2 year course of treatment and was very satisfied. My orthodontists were so lovely and down to have a good chat as well. Would definitely recommend 💞
Claire Thomson
West street orthodontist have been incredibly professional and kind to both my daughters during their care. Putting them at ease and delivering high quality care and results
Matthew Bruton
• Informative
• friendly
• caring
• efficient
Good and professional dental treatment, would recommend to other people.
Kate Meneghetti
Fantastic staff, always polite and always kept up to date of any appointment time delays. Always very accommodating and helpful if there are any concerns. Gentle on their mannerisms and work. Can’t fault them at all, highly recommend.
jane o'brien
Really happy with the treatment & outcome for both myself and my daughter.
I wouldn’t hesitate to recommend.
Hannah Epps
Great efficient experience - upper and lower fix to correct teeth and a lower jaw out of alignment. All friendly staff from devotion to checkups. Thank you for helping me correct my wonky teeth
Hilary Caines
Our experience at West Street Orthodontic Practice has been exceptional from start to finish. The front office team have been so kind, caring and efficient, with Maria helping smooth the process of going between our dentist and brace removal peovess. Theo, my daughter's orthodontist, has been calm, patient and reliable achieving fantastic results. We can not recommend West Street Orthodontics enough. Thank you.
Helen Bridge
Excellent orthadontic treatment. I had train tracks when I was younger but my teeth had moved. All my options were explained clearly, and I decided to go with Invisalign treatment. I am so pleased with the result and Dr Pelletti has shown such attention to detail in getting my teeth as straight as they can be. West Street have been excellent. Highly recommended.
Louise Rolfe
My daughter had an 11mm overbite that needed to be corrected. My daughter has always felt understood, reassured and couldn't be happier with her results! Shes now very much looking forward to going into adulthood with a beautiful smile! Thank you so much to Dr Theo Swanepoel who has been absolutely brilliant from start to finish, his assistants and the amazing reception staff especially Maria who has done her best to arrange appointments that best fit and always been a welcome face!
Victoria Browning
Very kind and understanding staff. Always flexible when making appointments
Laura Wheeler
Running on time. Building is light, clean and airy. Staff are friendly, patient and kind.
Ben & Claire Connolly
Theo and staff are truly amazing. My daughter was only 12 when she had to have braces and Theo and his team made the experience less daunting and put her at ease.
Anna-Marie McAdoo
Wonderful team and great results
Susana Suarez
Great experience. Very welcoming staff. Couldn't recommended more.
Arianne Macabali
The staffs are very accomodating, helpful and kind. My son’s dentist explained well what treatment he will need, and he is very friendly too.
Kathryn Schlieben
The staff are all patient, taking time to explain and give us options for treatment. Their recommendations are sensible and we do not feel pressured into one choice or another. Appointment availability is good and we have never been left waiting. We are really happy with the results we are seeing!
Louise Morris
The practice has been amazing with all our children, two of which have special needs.
becky bailey
Very friendly and helpful, they made my son feel comfortable and did not rush our appointments
Matthew Lyddall
Brilliant service, great people and impressive knowledge.
Nilakshi Fernando
Our orthodontist Andrea was so sweet and lovely she made my daughter feel very comfortable and safe! xx
Chamara Fernando
My lovely dentist Andrea was amazing and I felt very comfortable because she always reassured me and played music to comfort me! She was so sweet I love her to bits! xx
Kellie Guest
Fantastic service walked into practice and they managed to sort my Husband’s brace which was cutting into him. Thank you 🙏
S MS
Referred here for orthodontic treatment. Timely appointments, able to provide advice over the phone and short notice/ emergency appointments. Efficient, friendly and accommodating service. Easy to contact and reach. Good experience each visit as all team members are attentive, talked us through each step of our treatment and answered all the questions we had. Also provides a wide range of orthodontic care items, such as care kits and other dental care tools, etc.
Edd Graves
Quick, friendly, and I like hamsters 🛞
Freddy Thorpe
Very kind, very helpful. I like hampers
S Purja
Great dental practice, calm, clean and relaxing environment. Very professional and kind staff members throughout the whole team!
Bijay Gurung
All staffs are very nice and helpful
Lou Sherlock
Highly recommend, Dr Swanepoel and the whole team - they are great and make my son feel at ease during all his appointments.
Marketa Vendolska
Very happy with west street orthodontics.
Great with everything so far. Highly recommend.
Vikki McHallam
Great service, honest advice and quick service
Elizabeth Gale
Very pleased with the care my daughters received at West Street Orthodontics. 5 stars!
Gerry Britz
Appointments always on time, smily efficient staff. Payment plan was brilliantly organised! Happy customers here, we will spread the word!
Gary Browning
Son has a retainer and has been here for 1 year. So far very good would recommend.
karli jones
Receptions are very helpful.
Rebs Clarke
Excellent, speedy service. Always friendly and punctual. Keeps us informed of progress and next steps
Jon Rush
Great and caring service throughout our boy's treatment.
miranda Finney
5 star experience everytime we visit, staff are friendly and caring. We have been coming for 2 years now and each time the service has been brilliant. What they have done with my sons teeth is amazing. Would highly recommend.
Sarah Holburn
Competent, caring service - great staff who are at ease talking to young people. Found receptionists friendly & helpful & practitioners achieved a lovely result within 18m for my daughter.
Debbie Day
My daughter has been coming here for nearly 2 years, never had any issues, on the occasional time her brace wire had come loose they got her an appointment straight away to rectify the problem. All the staff are always friendly/approachable and helpful.
I would definitely recommend this place.
David Gosnell
Friendly and competent service. Appointments run to schedule. Everything well explained. Would certainly recommend!
colette norfolk
My daughter, Pippa Greasley, has received great care and attention by Julian and the team at West Street Orthodontic. A very smooth service resulting in her now having perfectly straight and beautiful teeth!!
Chris Swift
Clean and efficient. The staff are extremely friendly and welcoming. Appointment took place on time.
Lil O
Amazing from the first phone call. Polite welcoming staff and a beautiful clean calm building .
Jessica Stoves
We have been very pleased with our treatment here. Both my sons have had fixed braces (one nhs and one private) and the staff are very caring and kind. The reception staff are always polite and helpful when we have to rearrange appointments and the availability of appointments has always been good. The orthodontists are very patient with my youngest who can be quite anxious at times and they explain everything well to him (and to me as a curious mum!)
Thank you for making us feel comfortable and welcome :)
Kristen Oxford
We couldn't be happier with Julian & all the staff at West Street Orthodontic Practice. My daughter had a very complex missing tooth. He was fantastic throughout the whole process & it's looking great.
She's just about to start her 2nd round of treatment. We're very pleased with how we're kept up to date with all the stages of the treatment & how quick she's being seen.
Neil Jones
Very accommodating, slotting in last minute follow ups at short notice. Wonderful‘aftercare’ and pleasant staff
Alejandro Peirone
Always on time (never suffered delays), very clean premises and clear explanation of the process from the professionals. Good location but parking can be tricky.
Stacey Hunt
We had a wonderful experience at the practice. Everyone is so helpful and supportive. We would definitely recommend them and my daughters results have been amazing.
Katie Walker
Very kind staff, professional and clean. Squeezed us in between appointments and Replaced my daughters lost band very quickly and smoothly. Thank you
Lou Sweet
Great as usual
Danie Mercieca
So happy with my treatment and results at West Street! All the staff are so lovely and polite. I could not recommend this practice enough! :)
Joanne Atkinson
What a First Class service!! - My then 13 year old daughter, 15 months ago, was referred to West Street Orthodontists due to overlaps of her teeth in a small mouth. Part of her brace early on would sometimes pop out and an emergency appointment to put it back was never too much trouble. From all receptionists to dental nurses and the orthodontists themselves we are so grateful to you all for your professionalism and care. Her teeth are now absolutely STUNNING. She has never been happier and can flourish as a young 14 year old with a smile to die for. I highly recommend West Street Orthodontists to anyone needing dental assistance. Thank you so very much from us all x
Davina Williams
Daughter had really messed up teeth before going to WSOP. Had 5 teeth out in hospital then train tracks for 21 months (ages 12 to 14). Retainer to leave with. Practice was always professional and progress was seen almost immediately. Daughter now has perfect smile. Very pleased. Would recommend.
steven wright
Very pleased with orthodontist work for my daughter. Covid secure environment and seen early for appointment. Great customer care and service. Thank you
James
I saw them in relation to my sleep apnea. A very friendly and professional team in the form of Dr Young and Rachel; and in a clean and modern environment. I felt the advice was clear, to the point and positive which is exactly what I needed. I now look forward to next steps in resolving the issue. I would recommend West Street Orthodontists for those reasons!
Abigail_ Fraser
I go here every 6 months. The staff are amazing and everyone is helpful. They do an amazing job.
Jonah Bharat
My braces have been amazing and good, friendly and helpful service from all the staff. 👍